Municipal Utilities Company
The City of Ontario proudly announces that its water service lines are lead-free. The City used building records, data from improvement projects, and performed field investigations on customers’ meter boxes to verify its water service lines are lead-free.
- Bulky Item Pickup Request
- Empty Roll Off or Compactor Request
- Missed Trash Pick Up
- Container Replacement for Green Waste, Recycle and Trash
- SB 1383 Commercial Waiver Application
For non-urgent requests, please use our online forms below, or email us at CustomerService@ontarioca.gov.
Contact Us
Customer Service & Billing Department
Municipal Utilities Company
1333 S. Bon View Avenue
Ontario, CA 91761
Utilities Department
Use our Contact Form
Water Conservation Ontario WaterWise
Sewer Treatment
Use Our Contact Form
Integrated Waste Department
(Is now under Public Works Agency effective April 2021)
Use our Contact Form
For general information call (909) 395-2600
Scott Burton
Utilities General Manager
1425 South Bon View Ave
Ontario, California 91761
(909) 395-2605
Contact Numbers:
- Customer Service, Billing and Account Inquiries (909) 395-2050
- Missed Trash, Damaged Cans and Dumpsters (909) 395-2050
- Household Hazardous Waste Facility (909) 395-2040
- Water Quality Questions(909) 395-2678
- Water leaks, Open Fire Hydrants, Missing Sewer/Drain covers (909) 395-2678
- Inland Empire Utilities Agency (IEUA) (909) 993-1600
- Recycling Hotline (909) 395-2040
- Tire Collection (909) 395-2600
- Used Oil Collection (909) 395-2040