The Planning Department plays a critical role in achieving the City Council's goals and objectives relative to land use, urban design, and the quality and sustainability of the built environment. Our team focuses on development that enhances economic value, quality of life, and complete community.
For instruction on new project submittals or resubmittals, please click on the electronic document submission requirements below.
To check on the status of your plan check or permit or to submit a Planning Department application, visit the City of Ontario Citizen Portal Access below.
***Permit System Upgrade: Services Unavailable***
Ontario’s permitting system will be offline from Thursday evening, January 9, 2025, to Monday morning, January 13, 2025, for upgrades to the permit tracking system for improved service to residents and businesses. No application submittals/resubmittals will be accepted during this time. Additionally, online inspection scheduling will be unavailable. We apologize for any inconvenience this might cause. Thank you in advance for your patience as we look to improve our online services!
To make an online payment, visit the City of Ontario Online Payment Portal.
Contact Us
For general inquiries, the Planning Department can be contacted via email at PlanningCounter@ontarioca.gov or by phone at (909) 395-2036.
Henry K. Noh
Planning Director
Department Location
303 East B Street
Ontario, CA 91764
Phone (909) 395-2036
Planning Commission Meeting
Planning Commission Meeting will be held in Person.
The Ontario Plan 2050
The Ontario Plan provides a long-term vision for the future growth and development of the City.
The Downtown District Plan provides the framework to foster a viable, livable, sustainable, and healthy downtown. By identifying and responding to revitalization fundamentals, such as land use, the plan seeks to create a placed-based, people-focused commercial and cultural center for the downtown. Such a place that has thriving local economy which supports our businesses, is rich in character, and features inviting public spaces that make residents, visitors, and businesses feel a strong sense of connection and is where they want to be.
The Downtown District Plan Webinar was held on July 30, 2020. The recorded webinar can be viewed below.
Please provide any input, comments, questions, concerns, suggestions, or ideas, by completing and submitting the comment form (Link to website comment form).