Housing Services

The HOME-ARP Rent Program provides emergency grants to assist very low-income renters that have received written notification that their right to occupy their housing unit will be terminated within 21 days for non-payment of rent. This program provides assistance for up to twelve months, including up to 6 months of deferred rent payments. Payments will be made directly to the landlord and/or property management. The maximum grant amount is $30,000 and payments must be supported by deferred payment documentation. To qualify for this program, participants must have a gross annual household income that does not exceed 50% of Area Median Income and have received written notification for termination of housing within 21 days for non-payment of rent. HOW DO I APPLY? Incomplete applications that do not have all required documentation will not be accepted. Funding is limited and completed applications will be reviewed on a first come-first served basis. Complete the attached application and submit along with the checklist shown on the following page with copies of the required information to the Housing Department. Email applications will not be accepted. Applications may be submitted by mail or in person at the following address: CITY OF ONTARIO HOUSING SERVICES DEPARTMENT 208 WEST EMPORIA STREET ONTARIO, CA 91762. The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages applicants who submit applications via U.S. Mail to contact the Housing Services Department to verify receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail to the applicant. For further information, please call (909) 395-2006 or email Rentalutility@ontarioca.gov.

Applicants submitting a HOME-ARP Rent Program application person must have an appointment. To book an appointment to turn in your Home-ARP Rent Program application, please visit: https://booknow.appointment-plus.com/b8gbr1me/ 

On November 8, 2022, Ontario residents voted in favor of Measure Q, a one percent (1%) retail transactions and use (sales) tax within the City of Ontario. ERA has been established with Measure Q revenue and provides emergency grants to assist Ontario renters with rental arrears due to an unexpected financial hardship. This program provides assistance for up to three months of rent, with a maximum financial benefit of $10,000, which can include deferred, current, or future rent payments. Payments will be made directly to the landlord.  To qualify for this program, participants must have a gross annual household income that does not exceed 120% of Area Median Income.

HOW DO I APPLY?

Incomplete applications that do not have all required documentation will not be accepted. Funding is limited and completed applications will be reviewed on a first come-first served basis. Complete the attached application and submit along with the checklist shown on the following page with copies of the required information to the Housing Services Department. Email applications will not be accepted.

Applications may be submitted by mail or in person at the following address:  

CITY OF ONTARIO HOUSING SERVICES DEPARTMENT 208 W. EMPORIA STREET ONTARIO, CA 91762  

Appointments for an intake review and to submit an application may be scheduled online.  

The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages applicants who submit applications via U.S. Mail to contact the Housing Services Department to verify receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail to the applicant. For further information, please call (909) 395-2006 or email Rentalutility@ontarioca.gov.  

The City of Ontario has established the ESG Eviction Prevent Program (EEPP) to mitigate potential
eviction and displacement of existing Ontario residents experiencing housing instability. Specifically, this
program will assist Ontario residents at risk of homelessness by providing short-term rental assistance
payments. Eligible applicants can receive up to three months of rental assistance, with a maximum
financial benefit of $10,000. Program participants are eligible to receive assistance one time in a 12-
month period. To qualify for this program, participants must have a gross annual household income that does not
exceed 30% of Area Median Income.

HOW DO I APPLY?
Incomplete applications that do not have all required documentation will not be accepted. Funding
is limited and completed applications will be reviewed on a first come-first served basis.
Complete the attached application and submit along with the checklist shown on the following page
with copies of the required information to the Housing Services Department.
Email applications will not be accepted.

Applications may be submitted by mail or in person at the
following address:
CITY OF ONTARIO HOUSING SERVICES DEPARTMENT
208 W. EMPORIA STREET
ONTARIO, CA 91762

Appointments for an intake review and to submit an application may be scheduled online.
The City of Ontario is not responsible for applications submitted by U.S. Mail and strongly encourages
applicants who submit applications via U.S. Mail to contact the Housing Services Department to verify
receipt of application. Applications submitted by mail that are incomplete will be returned via U.S. Mail
to the applicant.
For further information, please call (909) 395-2006 or email Rentalutility@ontarioca.gov.

Ontario residents needing assistance paying rent and/or utility bills due to financial hardship related to the COVID-19 pandemic can find additional resources through the County of San Bernardino at www.sbcrentrelief.com or the State of California at housing.ca.gov